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The SmittenSmit.online by SmittenSmit official logo is a harmonious blend of tradition and modernity. It features an elegant fusion of Indian motifs, delicately intertwined with contemporary design elements. The central emblem exudes sophistication, while the surrounding patterns evoke the rich heritage of Indian textiles. The color palette, a blend of royal blues and golds, adds regal allure. Overall, the logo encapsulates the essence of SmittenSmit’s commitment to timeless elegance and cultural pride.

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

What are the delivery charges?

It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

Domestic (INDIA)

  • The estimated delivery time is 3 - 10 business days.​

International (Other Country)​

  • The estimated delivery time is 10 - 30 business days.

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  • The Seller offering the product

  • Product's availability with the Seller

  • The destination to which you want the order shipped to and location of the Seller.

What is the estimated delivery time?

There are NO hidden charges when you make a purchase on SmittenSmit. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on SmittenSmit?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Why does the estimated delivery time vary for each seller?

Please enter your pincode on the checkout page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  • Whether the Seller ships to your location

  • Legal restrictions, if any, in shipping particular products to your location

  • The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

Seller does not/cannot ship to my area. Why?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

Why is the CoD option not offered in my location?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through logistics, you can return the item through a third-party courier service. Return fees are borne by the Seller.

I need to return an item, how do I arrange for a pick-up?

'In Stock'

For items listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

'Available'

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Imported'

Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.

'Back In Stock Soon'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'

This product is no longer available because it is obsolete and/or its production has been discontinued.

'Out of Print'

This product is not available because it is no longer being published and has been permanently discontinued.

What do the different tags like "In Stock", "Available", "Preorder' or 'Forthcoming", "Out of Stock", "Imported", "Back In Stock Soon", "Temporarily Unavailable", "Permanently Discontinued", "Out of Print" mean?

As of now, SmittenSmit does deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and other countries, but please ensure the delivery address is correct.

Does SmittenSmit deliver internationally?

Shipping Policy

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